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Canandaigua, Town |
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Code of Ordinances |
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Part II. General Legislation |
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Chapter 138. Multichannel Service Providers |
| § 138-1. Title. |
| § 138-2. Construal of provisions. |
| § 138-3. Applicability. |
| § 138-4. Definitions. |
| § 138-5. Administration; delegation of powers and authority. |
| § 138-6. Applicability to MCS provider. |
| § 138-7. Exemption for certain MCS providers. |
| § 138-8. MCS providers seeking relief from this chapter. |
| § 138-9. Failure of Town Board to enforce. |
| § 138-10. MCS providers or their assignees subject to present and future legislation. |
| § 138-11. Repealer. |
| § 138-12. Effect on other provisions. |
| § 138-13. Resolution of conflicts with subsequent franchise agreement. |
| § 138-14. Penalties for offenses; assessed charges or liquidated damages. |
| § 138-15. Effect of technical violation of chapter or franchise agreement. |
| § 138-16. Force majeure exemption; refund or credit. |
| § 138-17. Notices. |
| § 138-18. Indemnity. |
| § 138-19. Liability insurance. |
| § 138-20. Performance and construction/completion bonds. |
| § 138-21. Maintaining other types of insurance and bonds. |
| § 138-22. Maintaining public inspection file. |
| § 138-23. Retention and submission of reports and records. |
| § 138-24. Inspection and review of books, records, and other data. |
| § 138-25. Applicability of state consumer sales practices laws.* |
| § 138-26. Billing practices.* |
| § 138-27. Billing credit or refunds for service outages, service interruptions, substandard signal or picture quality or unsolicited service.* |
| § 138-28. Billing disputes and/or contested charges.* |
| § 138-29. Customer service hours; capabilities of customer service office; adequate staffing and equipment, and telephones.* |
| § 138-30. Preferential or discriminatory practices prohibited.* |
| § 138-31. Restoration of subscriber's property.* |
| § 138-32. Service inquiries, requests, complaints, and response times.* |
| § 138-33. Payment delinquency; late charges; and termination of service.* |
| § 138-34. Voluntary disconnections, including requests for downgrades.* |
| § 138-35. Nonprohibitive access policy.* |
| § 138-36. Specific state-imposed rules for MCS providers classified as cable operators. |
| § 138-37. Protection of subscriber privacy.* |
| § 138-38. Resolution of complaints/inquiries.* |
| § 138-39. Policy with respect to continuity of multichannel service provisions. |
| § 138-40. Continued use of individual antennas protected. |
| § 138-41. Construction schedule and construction-related requirements. |
| § 138-42. Construction of good quality. |
| § 138-43. Conditions on use of streets and public ways. |
| § 138-44. Franchised MCS provider's duty to remove franchised properties from public streets. |
| § 138-45. Construction standards. |
| § 138-46. System expansion MCS providers. |
| § 138-47. Permits and licenses. |
| § 138-48. Technical performance standards. |
| § 138-49. Reservation of right to inspect system and review documents needed to enforce and administer ordinance. |
| § 138-50. Policy with respect to safety requirements. |
| § 138-51. Provisions to alert subscribers in the event of a disaster, emergency, standby power. |
| § 138-52. Implementation of preventive maintenance program. |
| § 138-53. Construction, fire, and safety codes. |
| § 138-54. Alternative user charge. |
| § 138-55. Franchise required; exception. |
| § 138-56. Authority to grant nonexclusive franchises; required permitting. |
| § 138-57. Franchise agreement; minimum requirements. |
| § 138-58. Extent of grant of franchise. |
| § 138-59. Term of franchise. |
| § 138-60. Service area. |
| § 138-61. Initial and renewal application for franchise; application fee. |
| § 138-62. Franchise fees. |
| § 138-63. Rent. |
| § 138-64. Schedule for payment of rent. |
| § 138-65. Assignment, transfer, or sale of franchise. |
| § 138-66. Default of franchise or other agreement, license or permit, revocation, termination or cancellation. |
| § 138-67. Performance evaluations. |
| § 138-68. Rates and charges. |
| § 138-69. Interconnection. |
| § 138-70. Periodic regulatory review by Town Board. |
| § 138-71. Tampering and unauthorized reception of certain services. |
| § 138-72. Liquidated damages. |
| § 138-73. Notice of failure to comply. |
| § 138-74. Complaint procedures. |
| HISTORY: Adopted by the Town Board of the Town of Canandaigua 6-27-1997 by L.L. No. 5-1997 (Ch. 41 of the 1977 Code). Amendments noted where applicable. |